An easier way forward for your next move
Buying a home or arranging finance can bring a lot of questions, especially when you are not yet sure what a lender may say.
You do not need to have everything worked out before getting in touch. Our advisers will take the time to understand what you are trying to do, explain what may be possible and help you work through the next steps.

HOW WE CAN HELP
What are you hoping to do?


BUYING OR BUILDING A HOME
From wondering what's possible to getting the keys
Whether you are buying your first home or planning your next move, it helps to understand your position before you begin making decisions.
Our advisers can help you work through what you may be able to borrow, what lenders will consider and what needs to happen next. You do not need to have everything worked out before getting in touch.
PROPERTY AND PERSONAL LENDING
When you have plans and need help with the finance


EXISTING HOME LOANS
Does your current lending still work for you?
Your mortgage may have been suitable when it was arranged, but interest rates, income, household costs and future plans can change.
Before automatically accepting a new fixed rate or staying with the same structure, our advisers can help you review your position and understand whether there are other options worth considering.
WHAT TO EXPECT
Practical support from first conversation to settlement
Start with a conversation
Tell us what you're hoping to do, even if the plan is still taking shape.
Work out what is needed
We'll explain the information and documents that may be required and help you get them organised.
Consider the options
Keep things moving
Once you decide to proceed, we'll submit the application, communicate with the lender and keep you updated.
The exact process and timeframes will depend on your circumstances, the lender and the type of application.
OUR TEAM
Meet the HTL Mortgages team
HTL Mortgages is a New Plymouth-based team supporting clients locally and throughout New Zealand. When you contact us, you will work with a small local team who will get to know your situation and help keep your application moving.
Serina provides the mortgage and lending advice, supported by Sarah through the application and administration process.
WHAT CLIENTS SAY
Clear advice and support when it matters
“Serina simplified every step of securing our first mortgage and made sure we had all our ducks in a row before heading into an auction in the fast-paced Auckland market.
Her communication was always clear, timely and reassuring. We felt informed and supported throughout the entire process.”
First-home buyer, Auckland
Wanda, Property investor
Mortgage client, Taranaki
“Serina simplified every step of securing our first mortgage and made sure we had all our ducks in a row before heading into an auction in the fast-paced Auckland market.
Her communication was always clear, timely and reassuring. We felt informed and supported throughout the entire process.”
First-home buyer, Auckland
“Dealing with Serina was a great experience. Serina gave a very detailed explanation for each step required for purchasing our home.
Even though I did not think home ownership would be achievable, Serina went out of her way to assist us in making this goal become reality.”
First home buyer
“Absolutely amazing service! Serina made the entire house-buying process so much easier for us as first home buyers!
She explained everything clearly, kept us updated, and went above and beyond to answer our questions super quickly and so we could understand it. Couldn’t recommend her highly enough”
First home buyer
“Serina simplified every step of securing our first mortgage and made sure we had all our ducks in a row before heading into an auction in the fast-paced Auckland market.
Her communication was always clear, timely and reassuring. We felt informed and supported throughout the entire process.”
First-home buyer, Auckland
Wanda, Property investor
Mortgage client, Taranaki
“Serina simplified every step of securing our first mortgage and made sure we had all our ducks in a row before heading into an auction in the fast-paced Auckland market.
Her communication was always clear, timely and reassuring. We felt informed and supported throughout the entire process.”
First-home buyer, Auckland
“Dealing with Serina was a great experience. Serina gave a very detailed explanation for each step required for purchasing our home.
Even though I did not think home ownership would be achievable, Serina went out of her way to assist us in making this goal become reality.”
First home buyer
“Absolutely amazing service! Serina made the entire house-buying process so much easier for us as first home buyers!
She explained everything clearly, kept us updated, and went above and beyond to answer our questions super quickly and so we could understand it. Couldn’t recommend her highly enough”
First home buyer

TOOLS AND INSIGHTS
Useful information for your next move
CONTACT HTL MORTGAGES
Talk to the team about your lending
Whether you are buying a home, reviewing your current mortgage or considering personal lending, tell us what you are working towards. Our friendly team will make sure your enquiry reaches the right place.
Send a mortgage enquiry
Tell us briefly what you need help with and we'll direct your enquiry to the right person.
Please see our Privacy Statement for information about how we collect, use and protect your personal information.
CONTACT HTL MORTGAGES
Talk to a mortgage adviser
Whether you are buying a home, reviewing your current mortgage or considering residential investment-property lending, get in touch and tell us what you are working towards.
Serina is based in New Plymouth and supports clients throughout New Zealand by phone and online, as well as meeting locally where appropriate.
Send a mortgage enquiry
Tell us briefly what you need help with and we'll direct your enquiry to the right person.
Please see our Privacy Statement for information about how we collect, use and protect your personal information.
IMPORTANT INFORMATION
Advice and disclosure information
HTL Mortgages Limited (FSP1012256), trading as HTL Mortgages, is an authorised body of HTL Group Limited (FSP697011), a licensed Financial Advice Provider.
Before acting on financial advice, it is important to understand the scope of the advice, provider panel, commissions, potential fees, conflicts of interest and the duties that apply.

